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(We have resources on many other skill topics not listed here, so please reach out to us with any questions.)
| Active Listening | This method of deliberate, attentive, and often empathic openness allows the listener to address not only the meanings of the words they hear but also the feelings behind them and requires the listener see things from the speaker’s perspective. It’s a powerful practice, which is considered foundational to effective counseling. |
| Compassion Fatigue and Secondary Traumatic Stress | Compassion fatigue (related but less prevalent term: empathy fatigue) and Secondary Traumatic Stress refer to the emotional residue or strain of exposure to working with those suffering from consequences of traumatic events. |
| Social Justice | Skills for addressing social justice issues in counseling center on promoting the empowerment of individuals and groups as well as active confrontation of injustice and inequality in society, both as they impact clientele and in their systemic contexts. |
| Transference and Countertransference | Transference refers to a phenomenon within psychotherapy where a patient's displaced emotions are subconsciously projected onto a current relationship such as with their therapist. Countertransference is a redirection of the therapist's emotions onto the client. Both can threaten therapeutic progress by jeopardizing professional conduct. |
| Trauma-Informed Care (TIC) | Trauma-related behaviors, thoughts, and feelings can seem confusing, dysfunctional, or dangerous, even as adaptions to survive, methods of coping, or efforts to communicate pain. TIC guidelines can assist when working with and relating to people who have had dangerous experiences in order to emphasize feelings of safety within a therapeutic relationship. |
| Working with Diverse Clients | From culture, ethnicity, religious affiliation, age, ability level, sexual orientation, and political views - the vastness of humankind guarantees that counselors and therapists will be asked to engage with clients from many backgrounds and with potentially opposing beliefs. It is important that these differences are acknowledged, allowed to be expressed, and respected. |
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